Shipping, Returns/Exchanges and Refund Policy

Shipping Policy

Welcome to our shipping guide! We strive to deliver your purchases in a timely manner while keeping you informed every step of the way.

  • Estimated Arrival Times: For detailed delivery timelines, please refer to the estimated arrival times listed on each item's page. These are calculated by USPS, based on processing times and shipping locations.
  • Customs and Import Taxes: Customers are responsible for any customs and import taxes that may apply upon the arrival of their items. Please be aware that we have no control over these charges and cannot predict their amount. It's also important to note that we are not responsible for delays caused by the customs clearance process.

Return, Exchange, and Refund Policy

We want you to love your purchase, but we understand that some things just don't work out as planned. Here is our policy for returns and exchanges:

  • Return and Exchange Eligibility: We accept returns or exchanges for unused and unopened items. To initiate a return or exchange, please contact us directly through our Shopify storefront. Our team is dedicated to ensuring transparency and your satisfaction with every transaction.
  • How to Initiate a Return or Exchange: If your item is eligible for return or exchange, please contact us within the specified eligibility period to initiate the process. We will provide you with instructions on how to proceed.
  • Condition of Returned Items: Items must be returned in their original condition. Products that have been used, altered, or damaged will not be accepted for return or exchange.
  • Refund Processing: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.


  • We understand that sometimes you may change your mind after making a purchase. We accept cancellation requests within 24 hours of purchase. Please reach out to us as soon as possible to request a cancellation. Cancellations made after 24 hours may not be eligible.

Additional Information

  • Customer Service: Our team is here to help! If you have any questions or concerns about your order, shipping, returns, or cancellations, please don't hesitate to contact us.
  • Feedback: We value your feedback and strive to improve our services based on your experiences and suggestions.

Thank you for shopping with us! We're committed to providing you with high-quality products and ensuring your satisfaction with every purchase.